This Terms and Conditions contain vital legal information regarding your use of this website and service. It is of utmost importance that you diligently study its provisions since you are bound by it once you opt-in and use this website and the service. Your action of opting-in shall imply an express confirmation that you have read and accepted this Terms and Conditions.

ABOUT GREENEEDS

Greeneeds is a customer-oriented agri-business organization whose mission is to ensure food security. We are in the business of crop cultivation, processing, sourcing, packaging, storage, marketing, sale and distribution of quality food products and agricultural derivatives. As a firm believer in the exploitation of the full agricultural value chain, we constantly deploy innovative strategies in achieving our objectives while creating priceless value. All of these are geared towards building a secure, efficient and sustainable food system.

As a company with no limits on matters of value creation and addition, we recognize the difficulties faced by small holder rural farmers in marketing their products. Hence, to ameliorate this hardship, we equally provide these farmers with an opportunity to sell their products at good prices.

We utilize the information provided by you when you use our website and service solely for the purpose of rendering quality services to you. We shall not be liable for any acts, omission or negligence committed by any user of our website and service or third party with regards to information provided or omitted by you.

CONTRACTUAL CAPACITY

We recognize that not all individuals have the capacity to enter a legally binding contract. As such, only users who are 18 years old and above and are equally of sound mind are permitted to register and use this website or service. By registering, opting-in and using this website or service, you agree and confirm that you are of contractual age and mentally sound. We do not guarantee the identity of the individuals who make use of its website or service and as such, we cannot confirm the identity of any of such persons. Hence, we shall not be held liable for the activities of such persons. All users of the website or service shall be solely responsible and liable for their actions.

REGISTRATION

All intending users of our website or service shall register on the website by providing certain vital personal information. The registration process is free without any charges whatsoever. Upon registering on the website, a user shall be able to navigate through the website, pick products into cart, and place an order and make payment. A user who registers on the website and goes ahead to place an order with the name of a legal entity such as a Company, Business name, Incorporated Trustee or any other registered corporate legal entity other than a natural person agrees that he/she has been authorized to do so by such corporate entity. Such individual together with the legal entity which he or she is representing shall be held entirely liable for their illegal actions in line with the provisions of the law. We shall not be held liable for any harmful acts or conduct of any user who registers with the name of any legal entity without due authorization.

CONTENTS

We are a law-abiding legal entity and as such, we respect all laws including those relating to Copyrights, Trademarks and Patents. We reserve the sole right to authorize users to make use of the website or service. You agree that all contents on our website are the exclusive properties of Greeneeds. You shall not alter, remove, copy, commercialize, authorize for use or handle such contents in any manner without our express authorization. We do not grant you any ownership rights whatsoever to our contents be it expressly or by implication. You agree that we only grant you a partial, limited and revocable license to use the website subject to your compliance with this Terms and Conditions. This limited license may be revoked at any time without notice to you.

Regarding contents provided by you, you hereby grant us without any equivocation, a right free from any monetary compensation always, to use, modify, change, transform, alter, adjust, post, repost, advertise and publish all contents published or provided by you on the website. The right of usage of your content which you grant to us is without any compensation whatsoever.

You agree that you shall be held liable for all contents provided by you on our website. If your contents are adjudged to be fraudulent and harmful or where your contents infringe on the rights of any third party or goes against any existing laws, rules and regulations. You undertake that you have legal rights to all contents published by you at every point in time and you shall not post or publish any libelous or defamatory material which is harmful to anyone. We shall not be held liable for any act or omission of yours regarding contents provided by you.

ORDERS AND CHARGES

You are to place all your orders for products on our website which can be found on www.greeneeds.com. In placing an order, you are to furnish us with certain personal information of yours after which you are required to select the products which you desire to purchase. Upon selecting the items, you are to proceed by making payment either with your credit card or by bank mobile transfer. Upon making payment, we shall send a notification to your email indicating that your order is successful. Our fees and charges are non-refundable except as provided under our Cancellation and Refund Policy. The prices of our products are as provided on the website or as communicated to you whichever the case may be. We reserve the right to change or alter our prices in line with market forces without prior notice to you.

CANCELLATION OF ORDER AND REFUND POLICY

Cancellation of an order which has already been made is at the exclusive discretion of the customer and subject to the terms contained herein. If a user wishes to cancel an order for any reason whatsoever, there shall be no penalty attached provided that before such cancellation, the customer had not made payment. However, where the customer had made payment before the cancellation, the customer shall be liable to paying a fee as penalty for cancellation. You are to send a notice of cancellation to us by email. Where a cancellation is made, we shall immediately confirm whether the order was cancelled before payment was completed or not. If it is ascertained that payment was made before the cancellation, a refund shall be made within three working days unless there exists a special circumstance hindering or delaying the completion of the refund within the stipulated time frame of which we shall immediately notify the customer. All cancellations carried out after making payments shall be done not later than 30 minutes after placing such order and the customer shall be charged 50% of total amount paid for products ordered. Any cancellation done after payment had been made and done more than 30 minutes from when the order was placed shall be invalid. To avoid cancellation and its attendant charges, you are advised to only place an order when you are sure of your needs. You agree that our cancellation and refund policy is both reasonable and a true reflection of the loss which would be incurred by us where an order is cancelled.

UNLAWFUL CONDUCT

All users of our website or service are to conduct themselves in order and in line with the provisions of the law. As a user, you are solely responsible for your conduct. You undertake not to engage in or carry out any illegal activities capable of misleading another user or jeopardizing the name, character or identity of such user. As an organization, we stand against crime and criminality, and we do not engage in illegality of any description. We shall be absolved from the consequence of any illegal activity which you may be caught carrying out on the website or while using the service. We shall not be held responsible for any illegal act or conduct which is contrary to existing laws, rules and regulations.

OFF WEBSITE ORDERS

All users are advised to always place their orders on our website. Where for any reason, you place your order by phone call, we shall forward a link containing our Terms and Conditions to you so you can read and opt-in accordingly where interested. Where you place your order through any of our social media platforms, ensure that you open and read the link containing our Terms and Conditions on our bio. You agree that it shall be lawful for this Terms and Conditions to be binding on you thereafter as placing your order off our website does not exonerate you from being so bound by this Terms and Conditions. We shall not be held liable for any of your acts, omissions or negligence which arises from your order being placed off the website.

TERMINATION

This Agreement shall remain valid unless terminated by either you or us in accordance with the provisions contained herein as follows: 1. We shall have the right to terminate this Agreement at any time by giving you thirty (30) days’ notice by email.
2. We shall terminate this Agreement without giving any notice to you if (a) you are in breach of any term of this Agreement. (b) We are of the belief that the termination of this Agreement is reasonable and necessary to protect our personal safety and interest of and those of our directors, employees, personal representatives and third parties. (c) You have acted contrary and violated the rights of any user including third parties.
More so, we shall terminate this Agreement without notice to you if: (a) to obey an order of a court of competent jurisdiction or comply with the rules and regulations of a government agency or institution. (b) You are in breach of this Agreement or some other rules and regulations including third-party rights, (c) The information provided by you during registration and placing of an order has been discovered to be false, incomplete, incorrect or fraudulent. (d) You have developed an attitude of cancelling orders and acting inappropriately towards us, our directors, employees, personal representatives or third parties without good reason for such behavior (f) we are of the belief that such termination is reasonably necessary to protect our personal safety and interest and that of our directors, employees, personal representatives and third parties. The following penalties shall apply to you if it is investigated and discovered that you have been involved in any illegal, criminal or fraudulent activity on our website or while using the service:
1. Cancellation of your order. 2. Restriction, reduction or suspension of your access to our website or service.

DISCLAIMER

Your use of our website and service is solely on your own accord. Your use of the website and service is solely at your own risk, and we give you no warranties whatsoever whether expressly or by implication.

You undertake and confirm that you have exercised due diligence and carried out a thorough and adequate investigation of the website and on all laws and regulations relating to food production and safety. You do not place any reliance on any representations or statements made by us at any point in time.

We do not verify the personality of any user, and you agree and accept any risk whether it is risk of bodily injury or death which may occur as an aftermath of your usage of this website or service. In using this website, all choices you make are solely your responsibility and not ours.

This disclaimer carries the full force of the law.

LIABILITY

In deciding to use this website, you shall solely bear every risk that may occur because of such usage. We as well as our directors, employees, personal representatives, assigns and successors in title are neither responsible nor liable for any risks which may arise either now or in the foreseeable future from your use of this website or service. We are only liable and responsible for the negligent acts done by our directors, employees, assigns, personal representatives and successors in title. Our total liability as it relates to this Agreement and your use of this website and service shall be the total amount paid for orders made by you in a period of six (6) months before the occurrence of such event of which we have been held liable. If this scenario does not occur, our total liability shall not be more than N50,000.00 or its equivalent in any other currency.

INDEMNITY

You shall indemnify, defend and hold harmless us, our directors, employees, personal representatives, assigns and successors in title from and against any and all third party claims for damages, judgments, costs and expenses (including reasonable accounting costs and fees) that may occur by reason of (i) Your breach of any  representations or any part of this Terms and Conditions; (ii) Your negligence, recklessness or willful misconduct in any way related to matters covered by this Terms and Conditions(iii) Your material breach of this Terms and Conditions; (iv) Your violation of the protected rights of any third party including, without limitation, infringement of intellectual property rights of third parties, (v) liability for acts and omissions of anyone acting under your instruction.

SEVERABILITY

If any of the provisions of this Terms and Conditions becomes invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the other provisions shall continue to be valid and not be affected.

GOVERNING LAW AND DISPUTE RESOLUTION

Any controversy or claim of whatever nature arising out of or relating to the use of this platform shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. It is hereby agreed that any dispute between you and us shall be settled amicably and in good faith. The parties further agree that in the event where they are unable to settle their disputes amicably, such dispute shall be referred to arbitration in accordance with Arbitration & Conciliation Act, Cap 18A, LFN 2004, headed by a single Arbitrator and the venue of the Arbitration shall be Lagos, Nigeria. The language of arbitration shall be English. The decision of the arbitrator shall be final and binding on the parties involved. The cost of arbitration including fees and expenses of arbitration shall be borne respectively by the parties. You and we agree that all claims relating to granting an injunction as well as unauthorized use of intellectual property shall be instituted in a law court and shall not be submitted to arbitration.

INSTITUTING CLASS OR REPRESENTATIVE ACTION

It is hereby agreed between both parties that you shall waive every right to institute a class action or a representative action. This waiver applies to all kinds of claims.

SURVIVAL UPON TERMINATION

In the event where you cease using our website or service, the Governing Law and Dispute Resolution Clause above and every other clause which reasonably ought to survive such termination shall survive and continue to remain valid.

FORCE MAJEURE

Neither party is responsible for any failure to perform its obligations under this Agreement, if it is prevented or delayed in performing those obligations by an event of force majeure
1. Where there is an event of force majeure, the party prevented from or delayed in performing its obligations under this agreement must immediately notify the other party within a reasonable time giving full particulars of the event of force majeure and the reasons for the event of force majeure preventing that party from, or delaying that party in performing its obligations under this agreement and that party must use its reasonable efforts to mitigate the effect of the event of force majeure upon its or their performance of this agreement.
2. Upon completion of the event of force majeure the party affected must as soon as its reasonable recommence the performance of its obligations under this agreement.
3. An event of force majeure shall not relieve a party from liability for an obligation which arose before the occurrence of that event, nor does that event affect the obligation to pay money in a timely manner which matured prior to the occurrence of that event.
4. This agreement has no entitlement, and we have no liability for:

1. any costs, losses, expenses, damages during an event of force majeure; and 2. Any delayed costs in any way incurred by a user due to an event of force majeure.

AMENDMENTS

We reserve the right to change or alter this Terms and Conditions whenever the need arises, and this shall be done without prior notice to you. You agree that you shall always read this Terms and Conditions thoroughly before using the website or service.

GENERAL PROVISIONS

You shall not delegate, confer or assign this Agreement, your rights and commitments contained herein without our consent being sort and obtained. We reserve the sole right to assign exchange or delegate this Agreement and any rights and commitments contained herein, with 7 days prior notice and this right shall be without limitation. It is within your right to terminate this Agreement whenever you so desire.

RECOMMENDATIONS

As a customer, you are free to make remarks and recommendations on how we can improve on our services. Upon submission of such recommendations, it shall be regarded as being non-exclusive to you. You agree that we have a right free from any monetary compensation and an irrevocable permit to utilize, implement and distribute the ideas and materials for any reason and you shall not be entitled to any kind of payment whatsoever. To submit your recommendations and enquiries, you may contact us by email on contact@greeneeds.com